What was the primary reason for your most recent contact? *

Question Technical Issue Billing Inquiry Feedback

How satisfied were you with the agent who assisted you? *

Very Satisfied Satisfied Neutral Dissatisfied

Was your issue resolved in this single contact? *

Yes, completely Mostly No N/A

How would you rate the timeliness of the service? *

Very Fast Acceptable A Bit Slow Very Slow

Based on this experience, how likely are you to recommend our company? *

Very Likely Likely Neutral Unlikely

How did you initiate contact with us? *

Is there anything else you'd like to share about your experience? (Optional)

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Customer Service Survey